Trends

What people are seeing on statements right now.

A running picture of charge confusion: which descriptors people are looking up, which patterns just appeared, and where bank complaints are climbing.

Most-searched descriptors this week

from our reference database

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Newly flagged patterns

runfeng tech llc harrisonville mo

reads as: RUNFENG TECH LLC

first seen Aug 29

walnut hill libe

reads as: WALNUT HILL LIBE

first seen Aug 21

talksched

reads as: talksched

first seen Aug 19

Fastest-rising bank complaints

New complaints filed with the CFPB over roughly the last 30 days, from public CFPB consumer complaint data.

Capital One

top issue: Incorrect information on your report

241%up vs previous week

595

~19.8/day

Venmo

top issue: Unauthorized transactions or other transaction problem

9%up vs previous week

552

~18.4/day

Citi

top issue: Problem with a purchase shown on your statement

50%up vs previous week

411

~13.7/day

Chime

top issue: Managing an account

58%up vs previous week

382

~12.7/day

Bank of America

top issue: Managing an account

514%up vs previous week

358

~11.9/day

Full rankings on the bank report cards →

From Charge Pulse

Trends by category

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